At Sagebrush Tours, we strive to offer flexible options for our guests. However, to ensure the quality of our tours and manage resources effectively, we have established the following cancellation policy.

Peek Protect Coverage by Spot

Our reservation software vendor, Peek Pro, provides the option to protect your experience through Peek Protect Coverage. This coverage is ONLY available if booking your reservation(s) online and cannot be added after your booking has already been confirmed.

Our Cancellation Policy With Peek Protect

• Peek Protect allows for free cancellation up to 24 hours before your activity date.
• If you cancel less than 24 hours in advance, you will not be eligible for a refund.

Our Cancellation Policy Without Peek Protect

1. Free Cancellation: If you cancel your booking at least two weeks (14 days) before your scheduled activity date, you are eligible for a full refund.
2. Partial Refund: For cancellations made between two weeks and 48 hours before your scheduled activity date, 25% of the booking fee will be retained, and you will receive a 75% refund.
3. No Refund: If you cancel less than 48 hours before your scheduled activity date or fail to show up, you will not be eligible for a refund.

How to Cancel

• All cancellations must be made in writing via email to our customer service team at info@sagebrushtours.ca.
• Please include your booking reference number and the name under which the booking was made in your cancellation request.

Summary

• Peek Protect: Full refund if canceled up to 24 hours before the activity.
• Without Peek Protect:
  • Full refund if canceled at least 14 days in advance.
  • 75% refund if canceled between 14 days and 48 hours in advance.
  • No refund if canceled less than 48 hours in advance.

Thank you for choosing Sagebrush Tours. We appreciate your understanding and cooperation with our cancellation policy. If you have any questions or need further assistance, please do not hesitate to contact us.